Call 9-4 EST Mon-Thur and 9-12 Fri  888-441-5828 | 440-346-2140 | sales@paradise-multimedia.com
Paradise Multimedia's Hawaiian Food & 1st Luau Since 1996, we ship freshly made Hawaiian Food from Hawaii to the mainland.


Hawaiian Luau Food Shipping Information


In most cases, you will be required to accept your delivery with a signature. If this is not possible, please ship to your place of work, to a neighbor or relative.

Costs of shipping are determined by: charges by UPS, foam insulated cooler at $35 each, market cost of gel pack ice. For a quick shipping cost calculation, add products to your cart, click the View Shipping Costs link, then enter your zip code.

Sorry, we cannot deliver to P.O. Boxes, A.P.O. addresses, F.P.O. addresses or addresses outside mainland US. We'll gladly deliver to rural routes with complete addresses and telephone numbers.

When you order, your products will be cooked, then frozen and shipped from our Hawaii-based cooking and shipping facility via Second Day Air UPS. We ship via UPS Second Day Air on Tuesdays only, so packages arrive on Thursdays. Our products are packaged to withstand 3 days of shipping conditions with gel pack ice to insure the freshness of your food. Since we cook your food fresh to order, please allow four day's notice from shipping date.

Products will arrive in a semi-chilled state and should be placed in the refrigerator immediately. The gel pack ice will be melted by the time you receive your package. Also, it is common for the cooler boxes to contain an odor due to the ice enhancing the odors of all the food in your package.

Orders must be made via our web site. Call 888-441-5828 to speak to a customer service agent. A festive theme party has never been easier...

Return Policy

Credits will be issued only for damaged freight and food that does not arrive or arrives after the date and time of the start of your event (unless a delivery attempt was made). Considering that we ship your frozen food in cooler boxes with gel pack ice to withstand three days of travel, we will not credit food orders that arrive within the three day ship time.


Today's Hawaiian food orders will ship on Tuesday 12/3/19 or any later available ship date. Orders ship on Tuesdays and arrive on Thursdays. Last order date of 2019 will be 12/10/19 - order early for the holidays. Mahalo!


Legal Notes for OrderHawaiianFood.com and 1stluau.com




Call 9-4 EST Monday-Thursday and 9-12 Friday   888-441-5828   |   sales@paradise-multimedia.com

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Serving you since 1996. Aloha!