Call 9-4 EST Mon-Thur and 9-12 Fri  888-441-5828 | 440-346-2140 |
Paradise Multimedia's Hawaiian Food & 1st Luau Since 1996, we ship freshly made Hawaiian Food from Hawaii to the mainland.

Hawaiian Luau Food Shipping Information

In most cases, you will be required to accept your delivery with a signature. If this is not possible, please ship to your place of work, to a neighbor or relative.

Costs of shipping are determined by: charges by UPS, foam insulated cooler at $35 each, market cost of gel pack ice. For a quick shipping cost calculation, add products to your card, click the View Shipping Costs link, then enter your zip code.

Sorry, we cannot deliver to P.O. Boxes or A.P.O. and F.P.O. addresses. We'll gladly deliver to rural routes with complete addresses and telephone numbers.

When you order, your products will be cooked, then frozen and shipped from our Hawaii-based cooking and shipping facility via Second Day Air UPS. We ship via UPS Second Day Air on Tuesdays only, so packages arrive on Thursdays. Our products are packaged to withstand 3 days of shipping conditions with gel pack ice to insure the freshness of your food. Since we cook your food fresh to order, please allow four day's notice from shipping date.

Products will arrive in a semi-chilled state and should be placed in the refrigerator immediately. The gel pack ice will be melted by the time you receive your package. Also, it is common for the cooler boxes to contain an odor due to the ice enhancing the odors of all the food in your package.

A festive theme party has never been easier... Order in our secure order center, or call 888-441-5828 to speak to a customer service agent.

Return Policy

Credits will be issued only for damaged freight and food that does not arrive or arrives after the date and time of the start of your party (unless a delivery attempt was made). Considering that we ship your frozen food in cooler boxes with gel pack ice to withstand three days of travel, we will not credit food orders that arrive within the three day ship time.

If you place your order and expect receipt prior to our current ship out date listed on the home page of this site, you will be charged a 20.00 processing fee.

Today's Hawaiian food orders will ship on Tuesday 10/22/19 or any later available ship date. Orders ship on Tuesdays and arrive on Thursdays. Last order date of 2019 will be 12/10/19 - order early for the holidays. Mahalo!

Legal Notes for and

Call 9-4 EST Monday-Thursday and 9-12 Friday   888-441-5828   |

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Serving you since 1996. Aloha!